Canvas Login Instructions for Staff

What would I do if I lose/forget my Canvas password?

If you lose or forget the password, start by asking the other people using that username. If no one can remember it, please contact district DE as soon as possible. 

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​How do I get help with Canvas?

​Canvas Support

• • • • Canvas Phone Support: (951) 222-8388
        
        
      • Canvas Chat Support: Live, 24/7 Online Chat support
        
        
      • Email support: helpdesk@rccd.edu​
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What are the Canvas browser and system requirements?​

Chrome and Firefox are most compatible with Canvas. Canvas lists their browser and system requirements on their website. Using the incompatible browsers may mean that you will not be able to see content or submit work properly. Check these requirements to ensure that your device(s) are up-to-date.
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Will Canvas work on Mobile Devices? 

For full access to Canvas tools and features, the following is highly recommended:

• • • a PC or MAC computer or laptop
      
      
    • Chrome or Firefox browsers
      
      

Mobile devices such as smartphones, tablets, and Chromebooks have limited compatibility. When using a mobile device, keep in mind that students report the following:

• • • The Canvas mobile app has display errors and may submit blank discussion posts, incorrect quiz questions, or empty assignment submissions.  
      
      
    • If the mobile device loses WIFI or Internet connection, submitted work may be lost or submitted incompletely. 
      
      

TIP: Students who prefer to use mobile devices to access Canvas should use the mobile browser on Desktop Mode. Read the Canvas and Mobile Devices for further information.

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