Frequently Asked Questions​

As long as your information has been correctly entered into our BANNER system you will not need to sign up for this service. While completing your registration this information will automatically be uploaded into the Emergency Notification System.​

The message will come from whichever campus activates the system and the subject will say High Importance! Followed by the event type and campus. The body of the message will give you the type of event and instruction on what to do. 

If you use their phone numbers as your work, alternate, or emergency contact numbers they will receive the alert.​

RCCD is not charging students, faculty or staff for this service; however, depending on your agreement with your mobile phone provider, you may incur charges for text messages. Please check with your provider to understand your charges.​

RCCD will only send you messages when circumstances arise posing a threat of imminent danger. Emergencies such as, but not limited to fire, tornado, hazardous materials spill, or an act of violence. The system will also be used for Timely Warning as identified by the Jeanne Clery Act.​

Follow the direction of the alert message unless doing so will place you in greater danger. RCCD warnings are intended to support decisions for personal safety. When you become aware of a warning, make sure others around you are also aware of the potential danger. DO NOT respond to the scene of an emergency unless directed to do so. In addition to the possibility of becoming injured, your presence could interfere with the work of emergency response personnel.​

If your phone number or email address changes, you will need to go to student records and update your contact information.​

Your information will be kept confidential and only used for the emergency notification process.​

Campus Police

Although RCCD strongly suggests that you do not opt-out, you do have the option to opt-out by going into your pathway account. If you chose to opt-out you will only be allowed to opt-out your personal contact information such as personal telephone numbers and personal e-mail account, all RCCD issued e-mail and telephone accounts cannot be opted-out  ​

Campus Police

Rverside Community College District has partnered with Rave Mobile Safety to offer an emergency notification system, Rave Alert, capable of sending users text and e-mail messages. You may learn more about Rave Mobile Safety at their corporate site.​

Rave does not charge students, faculty or staff for sending or receiving messages through this service. However, your carrier's standard messaging and/or data charges may apply. Please consult the details of your mobile phone plan.​

In addition to the clarifications above, RCCD will only send you messages related to campus emergencies and a Rave system test each semester. You will never receive advertisements and your information is never provided to advertisers.​

Your username is your RCCD username and the password is your rccd password. For example, if your rccd email account is john.doe@rccd.edu, your RCCD username is john.doe​

RCCD pre-populates the Rave Campus Alert system with student, staff and faculty e-mail addresses and cell phone numbers provided to the college. The college made every attempt to capture the maximum number of campus community members in developing the alert process.​

RCCD pre-populates the Rave Campus Alert system with student, staff and faculty e-mail addresses and cell phone numbers provided to the college. The college made every attempt to capture the maximum number of campus community members in developing the alert process.​

What if my cell phone number changes?​

What if my cell phone provider changes?​

No, never. We respect your privacy and you will never receive any messages other than official RCCD emergency communications.​

For these carriers, you will receive messages from @getrave.com.​

If you have signed up to receive text alerts, you can stop these at any time by logging in and updating your profile on the getrave.com website.​

Yes, users can send a test e-mail to themselves. Log into your account. Next to each email address stored with your account (up to three), there is a button labeled “Test". Clicking on this button causes a test message to be sent. 

You may contact helpdesk@rccd.edu. Remember to include the word “Rave" in your subject heading. If you are experiencing a campus emergency, or wish to alert the college of an emergency or crisis, dial 911 from a campus phone or cell phone.