Experience with RCCD Police Department
We invite you to provide feedback for each interaction you have with the Riverside Community College District Police Department (RCCDPD)– whether that’s from a call with a dispatcher, an in person discussion with an officer, a visit to our office for a background check, or some other type of interaction. In most instances, a RCCD police officer will provide you with a survey card when you interact with them in person.
While all questions in the survey are optional, more detailed responses are better
to inform us of what we’re doing well and how we can improve. Your responses are anonymous
and identifying details provided will not be publically disclosed by the police department.
To maintain transparency, quarterly reports on the overall satisfaction ratings will
be posted to the Transparency Dashboard. This information will be assessed as aggregates
and will not be used to discipline any individual officer. This is a pilot feedback
process and we anticipate it may need to be fine-tuned in the future. If you have
ideas on how we can improve the process, please email the Chief of Police at Robert.Kleveno@police.rccd.edu
On behalf of the RCCDPD, we appreciate the opportunity to incorporate your feedback
and ideas into the way we serve our College community. The RCCDPD hopes we have met
your service expectations.
The survey will take approximately 10-15 minutes to complete.